Requirements | HIS User documentation

General prerequisites

The PACS must be registered within HID Integration Service via the PACS registration endpoint.
You need an Agent Technical Account with AgentInstance role to be able to connect the agent to HIS.
You need to download the agent for your PACS system.

PACS system name	PACS system version	Agent Compatibility
C•CURE 9000	`3.0`, `3.1`	CCure Agent version `1.0`
LenelS2 OnGuard	`8.2`, `8.3`	Lenel Agent version `1.0`, `1.1`
Genetec Security Center	`5.12`, `5.13`	Genetec Agent version `1.0` - `1.3`
Avigilon Unity Access	`7.6`	Unity Access Agent version `1.0`
Honeywell ProWatch	`6.5`	Honeywell ProWatch version `1.0`
RS2 Access It!	`11.2`, `12.0`	RS2 Access It! version `1.0`
Siemens SiPass integrated	`3.0`	HIS Siemens SiPass integrated Agent version `1.0`
LenelS2 NetBox	`6.2`	HIS LenelS2 NetBox Agent version `1.0`

Please use user portal as part of your onboarding to obtain docker image of your agents.

HIS agents are distributed as Docker images, which are intended to be run on the customer's on-prem environment.
HIS agents require network access to the HID Integration Service and to the HID Authentication Service.
HIS agents require local network access to manage the PACS system.
HIS agents require a local administrator account on the managed PACS system.
A configuration with 2 CPUs, 2 GB of RAM, and 10 GB of storage should be sufficient for most cases.

HID Integration Service addresses