User Documentation
Breadcrumbs

HID Integration Service (HIS)

The HID Integration Service (HIS) provides a single point of integration to physical security apps and allows seamless access to PACS devices for a more connected experience in the workplace.

HIS key features

  • Access Integration Service (AIS): Control any number of PACS systems using a single, easy-to-use API. This service abstracts core access control concepts (Identity, Visit, Credential and Access Unit) to unify terminology across different PACS platforms. This abstraction ensures consistent integration and simplifies development across heterogeneous PACS environments.

    • Identity: represents a person with long-term access, mapped to roles like Cardholder (Genetec, Lenel) or Personnel (CCure).

    • Visit: represents a person with temporary access, mapped to roles like Visitor (Lenel, Genetec) or Personnel (CCure).

    • Credential: is the physical access medium, mapped e.g. to Credential (Genetec, CCure) or Badge (Lenel).

    • Access Unit: defines physical areas (e.g., floor, office, elevator) that can be assigned to an Identity or a Visit.

  • Request Delivery: Our service ensures your requests are efficiently delivered to the appropriate PACS agent, which then handles the specific PACS system.

  • Multi-Tenancy: Our service is designed to support multiple customers securely without needing separate instances for each.

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HIS key connections

To integrate your PACS with HIS service, you will need to establish 4 main connections:

  1. User to PACS: As a user of PACS, you have access to the system installed on your premises.

  2. PACS to Agent: Connect your on-premise PACS to a HIS Agent installed on your premises. You can have one or multiple agents depending on your setup.

  3. Agent to API Service: The agent on-premise will connect to our cloud-based API service, ensuring seamless communication between your PACS and the cloud platform.

  4. API Service to API Consumer: The API service will interact with the API consumer (e.g. a physical security app) to manage access control.

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Authentication

  • The HID Integration Service (HIS) uses the HID Authentication Service to ensure secure access.

  • Both agents and HIS users use the HID Authentication Service to obtain access to HIS using a JWT.

  • The HID Authentication Service is publicly accessible on the internet.

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