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HIS Siemens SiPass integrated Agent

Prerequisites

  • This document describes all supported versions of the agent.

  • Supported PACS versions: Requirements

  • A SiPass Operator is required to make all settings mentioned in this document.

  • The Agent also needs to have an Operator for access the SiPass API.

  • The Agent also needs to have a connection string for access the SiPass SQL Database.


Configuration

PACS Configuration

Creating the technical user

  • Open SiPass integrated Configuration Client application.

  • Click on Operator button and create a new one

  • The User Name and Password is needed for the Agent.

  • Keep the Time Schedule set to Always.

  • Check the Password Never Expires .

  • Click on Save button.

image-20260220-120819.png

Workgroup - Identity

The agent needs to know a workgroup for Identity.

  • Go to SiPass integrated Operation Client app.

  • Go to Cardholder & Access management / Workgroup.

  • Makes sure a workgroup for an Identity exists

    Screenshot 2026-02-20 132746.png

Workgroup - Visit

The agent needs to know a workgroup for Visit.

  • Go to SiPass integrated Operation Client app.

  • Go to Cardholder & Access management / Workgroup.

  • Makes sure a workgroup for an Visit exists

    Screenshot 2026-02-20 132730.png

Workgroup names do not need to follow any specific naming convention. The only requirement is that each workgroup name must be unique.

Once the workgroups are defined, set their names in the agent configuration.

image-20260209-130039.png

Creating technical custom fields - Identity

  • Open SiPass integrated Configuration Client application.

  • Click on Custom Page Designer.

  • Go to Definition and add a new Textbox somewhere.

    • Set Label to e.g. External ID.

    • Set Field Name to e.g. ExternalId (without spaces). This value should be added in the Agent configuration.

    • Database.Max Length should be set to 36.

Screenshot 2026-02-09 140722.png

Creating technical custom fields - Visit

  • Open SiPass integrated Configuration Client application.

  • Click on Custom Page Designer.

  • Go to Visitor Definition and add a new Textbox somewhere.

    • Set Label to e.g. External ID.

    • Set Field Name to e.g. ExternalId (should be same as for the Identity).

    • Database.Max Length should be set to 36.

image-20260220-124702.png

PIN as a Credential support

The Agent supports PIN as Credential. The Agent needs to know a Credential Profile which should be used for PIN management.

  • Go to SiPass integrated Operation Client app.

  • Go to Cardholder & Access management / Credential Profile.

  • Find an existing Profile with PIN Mode: PIN AS CARD or create a new one.

  • Please add the Name into the Agent configuration.

image-20260220-131805.png

SiPass API limit

By default, SiPass sets the maximum API request limit to 100 requests per minute. We recommend increasing this limit.

  1. Open a file Siemens.SiPass.HR.API.Host.exe.Config located in SiPass installation in a Text editor.

For example:

C:\Program Files (x86)\SiPass integrated\HR API\SiPass integrated HR API\Siemens.SiPass.HR.API.Host.exe.Config.

Please, keep it mind that your location could be different.

  1. Find a line with RateLimit_RequestCount. It looks like:

    XML
    <add key="RateLimit_RequestCount" value="100" />
    
  2. Change the value to 100000. Like:

    XML
    <add key="RateLimit_RequestCount" value="100000" />
    
  3. Save the file.

  4. Restart the SiPass.

Agent Configuration

General agent startup

Step 1: Download

To obtain the pacs-agent_{pacs-name} Docker image, follow the HID Agent Administration Guide for End-Customer.

Step 2: Create environment

Create a file named .env with the following content:

Agent__TenantId=example-tenant-id
Agent__PacsId=example-pacs-id
Auth__ClientId=your-client-id
Auth__ClientSecret=your-client-secret

In case you are connecting to a different environment than HID production, you need to set the proper URLs:

Auth__AuthNProvider=https://auth.example.com
Agent__PlatformUrl=https://platform.example.com
  • Adjust all file parameters according to your setup.

  • It is recommended to store this configuration on an encrypted drive or delete .env file as soon as the Docker image is executed.

Step 3: Run Docker image
docker run -d \
  --env-file .env \
  pacs-agent-{pacs-name}:latest
Step 4: Check that the Docker image is running
docker ps

Environment variables description

  • Agent__PlatformUrl: HID Integration Service URL (https://his.hidglobal.com/ais/v1).

    • This information is provided by HID. By default, this is set automatically to the production environment value and does not need to be set manually in most cases.

  • Agent__TenantId: Tenant ID within HID Integration Service.

    • This information is provided by HID.

  • Agent__PacsId: Unique ID assigned to the agent during registration.

    • This information is provided by HID.

    • If you registered your PACS on your own, this would be the ID you gave to the PACS.

  • Auth__AuthNProvider: HID Authentication Service URL (https://auth-us.api.hidglobal.com/idp/t89d23e0b2445510399335/authn).

    • This information is provided by HID. By default, this is set automatically to the production environment value and does not need to be set manually in most cases.

  • Auth__ClientId: Client ID obtained during registration.

    • This information is provided by HID.

  • Auth__ClientSecret: Client secret obtained during registration.

    • This information is provided by HID.

Don't forget to replace the {pacs-name} placeholders with the actual name of the pact agent.

Agent-specific configuration

{pacsd-name} = siemens_sipass-integrated

Environment variables for SiPass:

  • SiPass__Api__ServiceHrUrl: IP address or domain of SiPass integrated. E.g., https://10.154.52.188:8745/

  • SiPass__Api__ServiceManagementUrl: IP address or domain of SiPass integrated. E.g., https://10.154.52.188:8744/

  • SiPass__Api__UserName: Technical user’s username from creating the technical user.

  • SiPass__Api__Password: Password for the username above.

  • SiPass__Api__ClientId: A random string. E.g. Agent

  • SiPass__Api__HrEventMessageSubscriptionTypes: List of Event Type IDs which Agent should be listening to separated by ;. E.g. 1;3;6. The list of available IDs.

  • SiPass__Api__ManagementEventMessageSubscriptionTypes: List of Event Type IDs which Agent should be listening to separated by ;. E.g. 0;1. The list of available IDs.

  • SiPass__Api__TimeZone: SiPass API’s time zone if it’s different than Agent is located into. The default value is the local time zone. The list of available time zones. Use ID. E.g. Pacific Standard Time.

  • SiPass__Db__ConnectionString: Replace 10.154.52.188 by URL of the database server. user and password by a user with read rights to the SiPass database.
    E.g. Data Source=10.154.52.188;Persist Security Info=True;User ID=user;Password=password;Pooling=False;MultipleActiveResultSets=False;Encrypt=False;TrustServerCertificate=False;Application Name="SQL Server Management Studio";Command Timeout=0

This configuration is optional. However, not providing the DB connection has the following implications:

  • The “Find by external ID” operation will run more slowly and less reliably.

  • The “Get identities/visitors for access unit” operation will not be available.

  • SiPass__Fields__ExternalIdFieldKey: The value is the Field Name from Identity Custom Field. E.g. ExternalId.

  • SiPass__Fields__IdentityWorkgroupKey: Set the value from Workgroup - Identity. E.g. <Employee>

  • SiPass__Fields__VisitWorkgroupKey: Set the value from Workgroup - Visit. E.g. <Visitor>

  • SiPass__Fields__PinAsCardCredentialProfileName: Set the Name of a PIN AS CARD Credential Profile. E.g. PinAsCredential.

  • SiPass__Fields__ActivateUserForDays: The default value how long is an Identity or Visit active in days. Use e.g. 365 for a year.

  • SiPass__Fields__DefaultPicture: (Optional - the agent has a default picture set up already) The default cardholder picture is used as a placeholder when AIS deletes an existing photo. Since SiPass does not support deleting a cardholder picture directly, the agent replaces the current picture with this placeholder instead. A Base 64 String should be used, e.g. /9j/4AAQSkZJRgABAgAAYABgAAD//gAcQ3JlYXRlZCBieSBBY2N1U29mdCBDb3JwLgD/wAARCABgAGADASIAAhEBAxEB...

Agent-specific .env file part example:

SiPass__Api__ServiceHrUrl=<link-to-hr-api>
SiPass__Api__ServiceManagementUrl=<link-to-management-api>
SiPass__Api__UserName=<user-name>
SiPass__Api__Password=<password>
SiPass__Api__ClientId=<client_id>
SiPass__Api__HrEventMessageSubscriptionTypes=<list-hr-event-type-ids>
SiPass__Api__ManagementEventMessageSubscriptionTypes=<list-management-event-type-ids>
SiPass__Api__TimeZone=<time-zone>
SiPass__Db__ConnectionString=<db-connection-string>
SiPass__Fields__ExternalIdFieldKey=<external-id-field-name>
SiPass__Fields__IdentityWorkgroupKey=<identity-workgroup-name>
SiPass__Fields__VisitWorkgroupKey=<visit-workgroup-name>
SiPass__Fields__PinAsCardCredentialProfileName=<pin-as-card-credential-profile-name>
SiPass__Fields__ActivateUserForDays=<activation-length-in-days>
SiPass__Fields__DefaultPicture=<base64-picture>
Self signed HTTP SSL certificate

The Agent supports self signed (un-trusted) SSL certificate.

Agent-specific .env file can be extended by this part for example:

  1. Add the self signed SSL certificate fingerprint:

    SiPass__Api__SslCertificateFingerprintSha256=<certificate-fingerprinte>
    
  2. Ignore the SSL certificate completely.

    SiPass__Api__TurnOffSslVerification=true
    

Option 2 (ignore the SSL certificate) is not recommended in production.

SSL/TLS encryption is still used, but the agent will accept any server certificate, including invalid or untrusted ones.

Limitations

  • Extension fields have to be created manually; please see the extension field setup.

  • Each Credential Profile supports one related Credential per user Identity/Visit only.

  • An Identity/Visit is linked to a Workgroup. The Workgroup determines which Access Units its members can access. All Identities assigned to the Workgroup automatically inherit these permissions. Note that inherited permissions are not shown directly in the Access Unit interface.

  • Picture cannot be removed in the Update Identity/Visitor. A default picture is used instead.

Unsupported operations

N/A

Limited operation

Operation

Note

Identity.Credential

Visit.Credential

Each credential is linked to a credential profile. An identity or visit can have only one credential per credential profile (AIS Format).

Identity.PIN

Visit.PIN

SiPass supports multiple PINs if each PIN Credential has a different Credential Profile. AIS supports just one.

Identity.ExternalId

Visit.ExternalId

Without a configured database, performance is very slow, especially with a higher number of identities and visits, due to the inability to search by externalId via the PACS API.

AccessUnit.GetIdentities

AccessUnit.GetVisits

This is available only when a database is configured.

Visit.CheckInAt

Visit CheckInVisit and CheckOutVisit are working, but SiPass does not support check-in/check-out dates, which means the flag CheckInAt is always null.

Credential.FacilityID

Facility ID is resent to SiPass but some Credential Types take the Facility ID from a related Credential Profile instead.

Identity & Visit Credentials operations

The extension fields for identity credentials and visit credentials are not supported. Provides the self (native fields) only.

Identity & Visit PIN operations

The extension fields for identity PINs and visit PINs are not supported. Self (native fields) can be mapped to PIN extension fields in AIS, but their values cannot be edited.

Identity & Visit Export

modifiedSince filtering query param is not supported yet.

Naming Mapping

Entities

AIS Entity Name

PACS GUI Term

Identity

Cardholder (workgroup: Employee)

Visit

Cardholder (workgroup: Visitor)

Card Format

Credential Profile

Identity Credential

Credential

Visit Credential

Credential

Access Unit

Access Group

Identity Access

Access Rule

Visit Access

Access Rule

Operations

AIS Entity Operation

PACS GUI Term

Activate

Set the Void Cardholder attribute of the affected cardholder to false.

Deactivate

Set the Void Cardholder attribute of the affected cardholder to true.

Check-in

Set the Void Cardholder attribute of the affected cardholder to false.

Check-out

Set the Void Cardholder attribute of the affected cardholder to true.

image-20260310-084828.png


Creation of extension fields

Manual for Creating an EF in the PACS - Identity

  • Open SiPass integrated Configuration Client application.

  • Click on Custom Page Designer.

  • Go to Definition and add a new Textbox somewhere.

    • Set Label to a user friendly name.

    • Set Field Name as identifier (without spaces).

    • Set Database.Max Length to a correct value to correspond with your values.

Screenshot 2026-02-09 140722.png
  • Click on the Save button.

Manual for Creating an EF in the PACS - Visit

  • Open SiPass integrated Configuration Client application.

  • Click on Custom Page Designer.

  • Go to Visitor Definition and add a new Textbox somewhere.

    • Set Label to a user friendly name.

    • Set Field Name as identifier (without spaces).

    • Set Database.Max Length to a correct value to correspond with your values.

image-20260220-124702.png

Supported entities and data types

List of Entities Supporting Extension Fields (Relevant to AIS)

Entity

Supports EFs

Identity

Yes

Visit

Yes

Credential

No

Access Unit

No


List of Supported Data Types for Extension Fields

Variable type (AIS)

Variable type (SiPass)

Boolean

CheckBox

Integer

Numeric type of Textbox

Decimal

Emulated (Textbox)

String

TextBox

DateTime

Emulated (Textbox)

Additional information

Hr Event Message Subscription Types

Enumeration

Id

EmployeeEvents

1

EmployeeAccessPolicyEvents

2

EmployeeWorkgroupsEvents

3

EmployeeCredentialEvents

4

WorkgroupEvents

5

WorkgroupAccessPolicyEvents

6

VenueEvents

7

VenueAccessPolicyEvents

8

Management Event Message Subscription Types

Enumeration

Id

Event

0

Alarm

1

SubscriptionEvent

2

Time Zones

ID

Name

Morocco Standard Time

(GMT) Casablanca

GMT Standard Time

(GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London

Greenwich Standard Time

(GMT) Monrovia, Reykjavik

W. Europe Standard Time

(GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna

Central Europe Standard Time

(GMT+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague

Romance Standard Time

(GMT+01:00) Brussels, Copenhagen, Madrid, Paris

Central European Standard Time

(GMT+01:00) Sarajevo, Skopje, Warsaw, Zagreb

W. Central Africa Standard Time

(GMT+01:00) West Central Africa

Jordan Standard Time

(GMT+02:00) Amman

GTB Standard Time

(GMT+02:00) Athens, Bucharest, Istanbul

Middle East Standard Time

(GMT+02:00) Beirut

Egypt Standard Time

(GMT+02:00) Cairo

South Africa Standard Time

(GMT+02:00) Harare, Pretoria

FLE Standard Time

(GMT+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius

Israel Standard Time

(GMT+02:00) Jerusalem

E. Europe Standard Time

(GMT+02:00) Minsk

Namibia Standard Time

(GMT+02:00) Windhoek

Arabic Standard Time

(GMT+03:00) Baghdad

Arab Standard Time

(GMT+03:00) Kuwait, Riyadh

Russian Standard Time

(GMT+03:00) Moscow, St. Petersburg, Volgograd

E. Africa Standard Time

(GMT+03:00) Nairobi

Georgian Standard Time

(GMT+03:00) Tbilisi

Iran Standard Time

(GMT+03:30) Tehran

Arabian Standard Time

(GMT+04:00) Abu Dhabi, Muscat

Azerbaijan Standard Time

(GMT+04:00) Baku

Mauritius Standard Time

(GMT+04:00) Port Louis

Caucasus Standard Time

(GMT+04:00) Yerevan

Afghanistan Standard Time

(GMT+04:30) Kabul

Ekaterinburg Standard Time

(GMT+05:00) Ekaterinburg

Pakistan Standard Time

(GMT+05:00) Islamabad, Karachi

West Asia Standard Time

(GMT+05:00) Tashkent

India Standard Time

(GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi

Sri Lanka Standard Time

(GMT+05:30) Sri Jayawardenepura

Nepal Standard Time

(GMT+05:45) Kathmandu

N. Central Asia Standard Time

(GMT+06:00) Almaty, Novosibirsk

Central Asia Standard Time

(GMT+06:00) Astana, Dhaka

Myanmar Standard Time

(GMT+06:30) Yangon (Rangoon)

SE Asia Standard Time

(GMT+07:00) Bangkok, Hanoi, Jakarta

North Asia Standard Time

(GMT+07:00) Krasnoyarsk

China Standard Time

(GMT+08:00) Beijing, Chongqing, Hong Kong, Urumqi

North Asia East Standard Time

(GMT+08:00) Irkutsk, Ulaan Bataar

Singapore Standard Time

(GMT+08:00) Kuala Lumpur, Singapore

W. Australia Standard Time

(GMT+08:00) Perth

Taipei Standard Time

(GMT+08:00) Taipei

Tokyo Standard Time

(GMT+09:00) Osaka, Sapporo, Tokyo

Korea Standard Time

(GMT+09:00) Seoul

Yakutsk Standard Time

(GMT+09:00) Yakutsk

Cen. Australia Standard Time

(GMT+09:30) Adelaide

AUS Central Standard Time

(GMT+09:30) Darwin

E. Australia Standard Time

(GMT+10:00) Brisbane

AUS Eastern Standard Time

(GMT+10:00) Canberra, Melbourne, Sydney

West Pacific Standard Time

(GMT+10:00) Guam, Port Moresby

Tasmania Standard Time

(GMT+10:00) Hobart

Vladivostok Standard Time

(GMT+10:00) Vladivostok

Central Pacific Standard Time

(GMT+11:00) Magadan, Solomon Is., New Caledonia

New Zealand Standard Time

(GMT+12:00) Auckland, Wellington

Fiji Standard Time

(GMT+12:00) Fiji, Kamchatka, Marshall Is.

Tonga Standard Time

(GMT+13:00) Nuku'alofa

Azores Standard Time

(GMT-01:00) Azores

Cape Verde Standard Time

(GMT-01:00) Cape Verde Is.

Mid-Atlantic Standard Time

(GMT-02:00) Mid-Atlantic

E. South America Standard Time

(GMT-03:00) Brasilia

Argentina Standard Time

(GMT-03:00) Buenos Aires

SA Eastern Standard Time

(GMT-03:00) Georgetown

Greenland Standard Time

(GMT-03:00) Greenland

Montevideo Standard Time

(GMT-03:00) Montevideo

Newfoundland Standard Time

(GMT-03:30) Newfoundland

Atlantic Standard Time

(GMT-04:00) Atlantic Time (Canada)

SA Western Standard Time

(GMT-04:00) La Paz

Central Brazilian Standard Time

(GMT-04:00) Manaus

Pacific SA Standard Time

(GMT-04:00) Santiago

Venezuela Standard Time

(GMT-04:30) Caracas

SA Pacific Standard Time

(GMT-05:00) Bogota, Lima, Quito, Rio Branco

Eastern Standard Time

(GMT-05:00) Eastern Time (US & Canada)

US Eastern Standard Time

(GMT-05:00) Indiana (East)

Central America Standard Time

(GMT-06:00) Central America

Central Standard Time

(GMT-06:00) Central Time (US & Canada)

Central Standard Time (Mexico)

(GMT-06:00) Guadalajara, Mexico City, Monterrey

Canada Central Standard Time

(GMT-06:00) Saskatchewan

US Mountain Standard Time

(GMT-07:00) Arizona

Mountain Standard Time (Mexico)

(GMT-07:00) Chihuahua, La Paz, Mazatlan

Mountain Standard Time

(GMT-07:00) Mountain Time (US & Canada)

Pacific Standard Time

(GMT-08:00) Pacific Time (US & Canada)

Pacific Standard Time (Mexico)

(GMT-08:00) Tijuana, Baja California

Alaskan Standard Time

(GMT-09:00) Alaska

Hawaiian Standard Time

(GMT-10:00) Hawaii

Samoa Standard Time

(GMT-11:00) Midway Island, Samoa

Dateline Standard Time

(GMT-12:00) International Date Line West